What is it?

A WordPress plug-in: easy to install; you can customize and integrate it into your website quickly and easily.

• Chat window or slider
• Headline of the digital sales assistent
• Which text should be displayed when the digital sales assistent searches for answers
• Customize context information: In which role/for which industry should the digital sales assistent be used
• Large icon selection from the library of WordPress

Try for free

We can write and show a lot here: Trying it yourself is still the best option, isn't it? Therefore, try our free demo version. If you give us your e-mail address - we will send you the link to the demo. Don't worry: We use the email address exactly for this purpose only. We do not trade with your data.

Important: For the connection to ChatGPT you have to enter your own OpenAI-API Key. Of course this key will be deleted as soon as the demo installation is deleted!

Adjustments

In this section, we'll go into more detail about the options for customizing the digital sales assistent to your store and your requirements. All the "magic" takes place in the fields "Context digital sales assistent" and "Context User". Instead of "magic" it is technically more correct to speak of "prompt engineering" ...

“"Context digital sales assistent"”
Here you define in which role/property the digital sales assistent should answer the questions. You can also specify here that no brands or brand names should be mentioned, for example. Why can this be helpful? Neither we, nor ChatGPT know the content of your store. And neither of us search your pages to find answers on your pages. In other words, the purchase advisor does not know anything about you! But you have to specify which topics and answers are possible. And before e.g. wrong brands are mentioned - rather exclude from the outset that brands are mentioned at all. Of course, you can also specify that only certain brands may be named. The better and more precise you make the specifications here - the better the answers.

We deliver our plug-in with an example configuration for a bike store. So if you are owner:in of a bike store - you can start right away ;-)

"Context User"
In this field you specify your specifications again, so that the digital sales assistent really only stays in the given context.

Technical background: OpenAi points out in the API interface documentation that longer dialogs may cause the chatbot to lose context.

gpt-3.5-turbo-0301 does not always pay strong attention to system messages. Future models will be trained to pay stronger attention to system messages.
Quelle: Dokumentation OpenAI

And to counter this - we just give the context again in this field with every request. Tricky, isn't it?

Based on our examples, it is also clear that we can very well make the digital sales assistent stay only in a specific industry or topic world. For example, if you ask about the weather or other, thematically inappropriate topics, a corresponding answer in the form: This does not belong to my subject area.